Preface
Contents
Information and Knowledge Management
GoVegan: Exploring Motives and Opinions from Tweets
1 Introduction
2 Literature Review
3 Methods
3.1 Data Collection
3.2 Clustering
3.3 Interrater Reliability
4 Results
5 Conclusion
References
Five Hundred Most-Cited Papers in the Computer Sciences: Trends, Relationships and Common Factors
1 Introduction
2 Credibility, Article Length, Number of Authors and Field of Study
3 Method
4 Result
5 Conclusion
References
Reasons of Individuals to Trust What They Read on Social Network Sites
1 Introduction
2 Signaling Theory
3 Model and Method
4 Results for the German Sample
5 Results for the English Sample
6 Results of the Regression Analysis
7 Conclusion
References
Perspectives of Companies and Employees from the Great Place To Work (GPTW) Ranking on Remote Work in Portugal: A Methodological Proposal
1 Introduction
2 Background
2.1 Remote Work, Telework, Work at Home or Home-Based Work - Definition
2.2 Remote Work During COVID-19
2.3 Remote Work in Portugal – Wellbeing and Working Conditions
3 Research Design and Methodology
3.1 Research Design
3.2 Sample
3.3 Data Collection and Analysis
4 Conclusion
References
Overlaps Between Business Intelligence and Customer Relationship Management – Is There a Place for E-Commerce?
1 Introduction
2 Method
2.1 Search Strategy
2.2 Screening
2.3 Coding, Data Extraction, and Analysis
3 Results
3.1 Quantitative Analysis
3.2 Content Analysis
3.3 Thematic Analysis
4 Conclusions
References
Perception About of COVID-19 Information in Ecuador
1 Introduction
2 Methodology
3 Results
4 Conclusions
References
Impact of ICT in Rural Areas: Perceptions of Portugal, Spain and Russia
1 Introduction
2 ICT for SMEs in Emerging Economies
3 Case Study
3.1 Regions
3.2 Methodology
3.3 Results
4 Conclusion
References
AMALGAM: A Matching Approach to Fairfy TabuLar Data with KnowledGe GrAph Model
1 Introduction
2 Related Work
3 The AMALGAM Approach
4 Experimental Results
5 Conclusion and Future Works
References
Knowledge in Transition in an Industrial Company
1 Introduction
2 Methodology
3 Findings of the Research
3.1 The Context of the Company Regarding Innovation and Knowledge
3.2 Knowledge Transition Processes
3.3 Knowledge Transition Impacts
4 Conclusions
References
Project Management Practice in SMEs: A Comparative Study of the Portuguese and Danish Economic Context
1 Introduction
2 Background
3 A Comparative Analysis of the Portuguese and Danish Economic Scenario in the Context of SMEs
3.1 Economic Scenario of SMEs
3.2 Priority Policies and Measures for SMEs
3.3 Project Management in SMEs
4 Discussion
5 Conclusions
References
Critical Management Risks in Collaborative University-Industry R&D Programs
1 Introduction
2 Background
3 Research Methodology
3.1 Research Strategy and Methods
3.2 Case Study Background
4 Results
5 Discussion and Conclusions
References
A Project Management Hybrid Model of Software Development in an Academic Environment
1 Introduction
2 Literature Review
2.1 Project Management Concepts
2.2 Project Management in IT Sector
3 Research Methodology
3.1 Choices Made
3.2 Case Study Background
4 Results and Discussion
4.1 Initial Setting and Documents Produced
4.2 The Features of the Hybrid Model Used
4.3 Hybrid Model and Team Performance Evaluation Discussion
5 Conclusions
References
Computerised Sentiment Analysis on Social Networks. Two Case Studies: FIFA World Cup 2018 and Cristiano Ronaldo Joining Juventus
1 Introduction
2 Background
3 Methods
4 Results and Discussion
5 Conclusions
References
Modelling Academic Dropout in Computer Engineering Using Artificial Neural Networks
1 Introduction
2 Educational Data Mining
3 Data and Methodology
3.1 Data Model
3.2 Methodology
4 Implementation and Results
4.1 Training and Refinement of ANNs with All the Independent Variables
4.2 Selection of the Main Explanatory Factors of Dropout
4.3 Evaluation of the Generalization Capacity of the Model Found
4.4 Relative Importance of the Main Explanatory Factors
5 Conclusions and Future Work
References
Evolution of the Data Mining and Machine Learning Techniques Used in Health Care: A Scoping Review
1 Introduction
2 Method
3 Results
4 Discussion
5 Conclusions
References
Learning Analytics Metrics into Online Course’s Critical Success Factors
1 Introduction
2 Background and Related Works
2.1 Improving Online Courses in Literature
2.2 Factors Impacting Quality of Online Course Content
3 Data Analysis and Interpretation
3.1 Data Collection
3.2 Data Preparation
3.3 Data Exploration
3.4 Recommendations for Successful Online Course
4 Conclusion
References
The Influence of COVID-19 in Retail: A Systematic Literature Review
1 Introduction
2 Emerging Concepts
2.1 Epidemiological Summary (COVID-19)
2.2 The Supply Chain Management and Its Relation to COVID-19
3 Methodology
4 Findings
4.1 Quantitative Analysis
4.2 Qualitative Analysis
5 Concluding Remarks
References
Office Evolution from Ancient Age to Digital Age (E-working)
1 Introduction
2 Methodology
3 E-working: Conceptual Framework
4 The Evolution of the Office
5 Discussion and Conclusions
References
Measuring Variability in Acute Myocardial Infarction Coding Using a Statistical Process Control and Probabilistic Temporal Data Quality Control Approaches
1 Introduction
2 Methods
2.1 Data Sources
2.2 Multisource and Temporal Data Variability Assessment
3 Results
4 Discussion
5 Conclusions
References
Business Decision Making Based on Social Media Analysis
1 Introduction
2 Theoretical Framework
3 Growth and Advantages in the Use of Social Media
3.1 Global Analysis
3.2 New Airs on Social Media
3.3 Ages in Social Media
3.4 Analysis in Ecuador
3.5 2companies that Bet on the Use of Social Media
4 Proposal
4.1 Everything is on Social Media
5 Discussion
6 Conclusions
References
The Effects of Abrupt Changing Data in CART Inference Models
1 Introduction
2 Related Work
3 Influential Factors for Adaptive Algorithm Performance
4 Experimental Results
5 Conclusion and Future Work
References
Log Data Preparation for Predicting Critical Errors Occurrences
1 Introduction
2 Dataset Collection and Preliminary Definitions
3 Proposed Methodology
3.1 Summarization Strategy
3.2 Overall Data Preparation Process
4 Experiments
4.1 Dataset Description
4.2 Settings
4.3 Impact of the Error Interval Choice
5 Related Work
6 Conclusion and Future Works
References
Running Workshops to Identify Wastes in a Product Development Sample Shop
1 Introduction
2 Literature Review
2.1 Lean Thinking Principles
2.2 Lean Product Development
2.3 Industry 4.0 in the Sample Shop
3 Research Methodology
4 Running the Workshops
4.1 Workshop Preparation and Results
4.2 Root Causes for the Sample Delivery Impaired
4.3 Lean and Technological Solutions
5 Conclusions
References
Evolutionary Dynamics in Azorean Landscapes: The Land-Use Changes in Forests and Semi-natural Areas in the Archipelago from 1990 to 2018
1 Introduction
2 The Azores Landscape in Brief
3 Land-Uses Changes in Forests and Semi-natural Areas in Azores Archipelago in the Period of 1990–2018
4 Discussion and Conclusions
5 Prospective Research Lines
References
A Comparative Study of Classifier Algorithms for Recommendation of Banking Products
1 Introduction
2 Overview
2.1 MARS Algorithm
2.2 Naïve Bayes Classifier (NBC)
2.3 Support Vector Machine (SVM)
2.4 Neural Net (NNET)
2.5 Classification Metrics
3 Methodology
4 Materials
5 Results
6 Conclusions
7 Future Works
References
New Capabilities of the Geometric Multidimensional Scaling
1 Introduction
2 Overview of Geometric MDS
3 Joint Recalculation of the Coordinates of all Points
4 Dependence of Stress S(a) on a: Search for Minimum
5 Conclusions
References
Hope Amid a Pandemic: Is Psychological Distress Alleviating in South America While Coronavirus Is Still on Surge?
1 Introduction
2 Data Process Analysis
2.1 Selecting the Scope and Social Network
2.2 Find the Relevant Terms to Search
2.3 Build the Query to Collect Twitter Data
2.4 Preprocessing of the Data
2.5 Visualization
3 Results
3.1 Dataset Description
3.2 Evolution of Interest on Twitter Related to Psychological Distress
3.3 Validating the Analysis Using Google Trend
4 Discussion
5 Conclusions
6 Future Research
References
An Entropic Approach to Assess People’s Awareness of the Health Risks Posed by Pesticides in Oenotourism Events
1 Introduction
2 Background
2.1 Thermodynamics and Knowledge Representation and Reasoning
2.2 The Logic Programming Framework
3 Methods
4 A Thermodynamics View of Data Processing
5 Awareness of Health Risks Assessment – A Logic Programming Approach
6 Conclusions and Future Work
References
Knowledge Management Strategies Through Educational Digital Platforms During Periods of Social Confinement
1 Introduction
2 Materials and Methods
3 Analysis and Discussion of the Results
4 Conclusion
5 Future Work
References
Information Foraging on Social Media Using Elephant Herding Optimization
1 Introduction
2 Modeling Information Foraging on Social Media
2.1 Social Networks Representation
2.2 User's Interests
2.3 Information Scent
2.4 Surfing Path -0.5em
3 Using EHO to Forage Information on Social Media
3.1 Elephant Population and Positions
3.2 Building a Surfing Path
3.3 Evaluating the Elephants' Solutions
3.4 Updating Operator
3.5 Separating Operator
4 Experiments
4.1 Dataset Description
4.2 Empirical Parameters Setting
4.3 Foraging Results
4.4 Comparative Study
5 Conclusion and Perspectives
References
Social Vulnerability Segmentation Methodology Based on Key Performance Indicators
1 Introduction
2 Objectives
3 Current Situation
4 Methodology
4.1 Step 1: Data Acquisition and Preprocessing
4.2 Step 2: Generation of KPI
4.3 Step 3: Generation of Vulnerability Axes
4.4 Step 4: Users Vulnerability Segmentation
5 Computational Experience and Results
6 Conclusions and Future Work
References
A Requirements Catalog of Mobile Geographic Information System for Data Collection
1 Introduction
2 Method
2.1 Requirements Specification
2.2 Catalog Development
3 Result
3.1 Identified Requirements
3.2 The Generated Catalog
3.3 Illustration
4 Discussion
5 Conclusion and Future Work
References
Keeping the Beat on: A Case Study of Spotify
1 Introduction
2 Literature Review
2.1 Online Music and Streaming Platforms
2.2 Music Consumption– Traditional vs Digital
2.3 Business Models on Streaming Platforms
2.4 Piracy
3 Spotify
3.1 Karaoke Feature
3.2 Tracking Behavioral Patterns
3.3 Podcasting as a Key Driver for Future Growth
3.4 Evolution of the Platform: Will It Include Video?
3.5 Spotify as a Label: Representing Artists
3.6 Business Models
4 Methodology
5 Results and Discussion
6 Conclusions and Future Research
References
Democratic Talent Management in an Industry 4.0 Environment of Digital Revolution
1 Introduction
2 A Look at the Literature – A Global Disruption Brought on by Technology
3 Understanding the Context
3.1 A Brave New World - Acting in the Unknown and the Unpredictable
3.2 Industry 4.0 – A New Way of Performing
3.3 The Concept of Talent
3.4 Talents and Competencies
4 Methodology
5 Interviews – Field Work
5.1 A Talent for Digital Marketing and Everything Online
5.2 A Talent for People and Establishing Empathy in the Digital World
5.3 A Talent for the Spoken and Written Word
5.4 Leader by Design
5.5 Firms and Employee Motivation
6 Discussion and Conclusions
References
Stimulating Components for Business Development in Latin American SMEs
1 Introduction
2 Materials and Methods
3 Analysis and Discussion of the Results
3.1 Financial Management
3.2 Innovation Processes
3.3 Knowledge Management
3.4 Marketing
4 Conclusion
5 Future Work
References
Handling Industrial Consumer Rights by Using Blockchain
1 Introduction
2 Overview
2.1 Blockchain Basic Concepts
2.2 Blockchain-Based Governance
2.3 Blockchain for Supply Chain
2.4 Blockchain as a Business Model (BBM)
3 Proposed Blockchain Business Model
3.1 Stakeholders and Information Flow
3.2 Mathematical Model
3.3 Proposed Blockchain Business Model (BBM)
3.4 Blockchain Structure Implementation
3.5 Comparing Proposed BBM with Traditional Supply Chain
4 Conclusion and Future Directions
References
How Health Data Are Managed in Mozambique
1 Introduction
2 Theoretical Background
2.1 The Case of Mozambique
2.2 Management of Health Data in Mozambique
3 Methodology
4 Results and Discussion
5 Conclusions
5.1 Practical and Theoretical Implications
5.2 Limitations and Future Research Avenues
References
Multi-perspective Conformance Checking Applied to BPMN-E2
1 Introduction
2 Background
3 Proposal
3.1 Design Goals
3.2 Conversion Phase
3.3 Conformance Checking Phase
4 Proof of Concept
5 Related Work
6 Conclusions and Future Work
References
Event-Driven Ontology Population - from Research to Practice in Critical Infrastructure Systems
1 Introduction
2 Promising Lines of Research
3 Hybrid Ontology Population Approach
4 Conclusion and Future Work
References
Semantic-Based Image Retrieval Using Balanced Clustering Tree
1 Introduction
2 Related Works
3 Semantic-Based Image Retrieval on C-Tree
3.1 Architecture of SBIRCT
3.2 Extracting the Feature Vector
3.3 Structure of C-Tree
3.4 Building the Ontology for Image Datasets
4 Search Algorithms on SBIRCT System
4.1 Content-Based Image Retrieval on C-Tree
4.2 Query Image Classification
4.3 Image Semantic Retrieval and Analysis
5 Experiment
5.1 Application
5.2 Experimental Results
6 Conclusion
References
NoSQL Comparative Performance Study
1 Introduction
2 Related Work
3 Experimental Setup
3.1 Hardware and Software Specifications
3.2 Dataset
3.3 Workloads
4 Experimental Results
4.1 Data Loading
4.2 Cassandra
4.3 MongoDB
4.4 Comparative Analysis: Cassandra Vs. MongoDB
5 Conclusions
References
A Model for Designing SMES' Digital Transformation Roadmap
1 Introduction
2 Industry 4.0 Overview
2.1 Industry 4.0 Most Common Reference Models
2.2 Assessing SMEs Readiness for I4.0
3 (Re)Conceptualisation of Industry 4.0
4 Experiment
5 Conclusion
References
Boosting E-Auditing Process Through E-Files Semantic Enrichment
1 Introduction
2 e-Auditing Process and Standards
2.1 Related Work on Tax E-Auditing
3 Semantic Representation of Tax E-Files
3.1 Exploring E-Files for Issues Findings
4 Conclusions and Future Work
References
Integration of UML Diagrams from the Perspective of Enterprise Architecture
1 Introduction
2 Related Work
3 Integrated View of UML Tools
4 Proposed Model
4.1 UML Diagrams for Enterprise Architecture
4.2 Heuristic Rules to Align the Enterprise Architecture
4.3 Procedure to Check Alignment
5 Conclusions
References
MongoDB, Couchbase, and CouchDB: A Comparison
1 Introduction
2 State of the Art/Related Work(s)
2.1 Scaling Capabilities
3 MongoDB, Couchbase and CouchDB
3.1 Couchbase
3.2 CouchDB
4 Results and Analysis
4.1 YCSB
4.2 Results
5 Conclusions and Future Work
References
Comparing Oracle and PostgreSQL, Performance and Optimization
1 Introduction
2 Related Work
3 Database Management System
4 Experimental Methodology
5 Experimental Setup
5.1 Hardware and Software Platforms
5.2 Database Workload
6 Results and Analysis
6.1 Creating Tables
6.2 Data Loading
6.3 Query Processing Time Without Optimizations
6.4 Query Processing Time with Primary and Foreign Keys
6.5 Query Processing Time with Indexes
7 Conclusions and Future Work
References
Systematic Review of Plant Pest and Disease Identification Strategies and Techniques in Mobile Apps
1 Introduction
2 Methodology
2.1 Scraping
2.2 Cleaning
2.3 Strategy Determination
3 Discussion
3.1 Most Used Strategies
3.2 Strategy Grouping by Organizations
4 Conclusion and Future Work
References
The Acceptance of Content Management Systems in Portuguese Municipalities: A Study in the Intermunicipal Community of Lezíria do Tejo
1 Introduction
2 Discussion
2.1 Information Management in Public Administration Organizations
2.2 Content Management in Public Organizations
3 Methodology
4 Analysis of Results
5 Conclusion
References
GOT: Generalization over Taxonomies, a Software Toolkit for Content Analysis with Taxonomies
1 Introduction
2 Taxonomic Content Analysis
3 Description and Structure of GOT Toolkit
3.1 Asts
3.2 Relevance_analysis
3.3 Taxonomies
4 Conclusion
References
Using Expert Crowdsourcing to Annotate Extreme Weather Events
1 Introduction
2 Background
3 eCSAAP Architecture for Crowd Annotation of Extreme Weather Events
3.1 eCSAAP Runtime
3.2 Extreme Weather Events Visualization and Annotation
4 Discussion
5 Final Remarks
References
Bridging the Gap Between Domain Ontologies for Predictive Maintenance with Machine Learning
1 Introduction
2 Contextualization
2.1 Ontologies for Production and Enterprise Resource Management
2.2 Ontologies for Predictive Maintenance
2.3 Ontologies for Machine Learning and Data Mining
2.4 Applicability to Current Scenario
3 Proposal
3.1 Temporal Representation and Reasoning
4 Conclusions
References
Parametric Study of the Analog Ensembles Algorithm with Clustering Methods for Hindcasting with Multistations
1 Introduction
2 Analog Ensemble Method and Variants
2.1 Analog Ensemble Method
2.2 Similarity Assessment
2.3 Analog Clustering
2.4 Prediction Method
2.5 Error Assessment
3 Computational Experiments
3.1 Meteorological Datasets
3.2 Variation of the Number of Clusters
3.3 Variation of the Number of Analogs
3.4 Variation of the Window Size
3.5 Variation of the Weight Membership
3.6 Results Comparison
3.7 Computational Enhancements
4 Conclusion
References
Business Intelligence Development Process: A Systematic Literature Review
1 Introduction
2 Objectives and Method
2.1 Reviews’ Objective
2.2 Research Method
3 Study Planning
3.1 Research Questions
3.2 Research Strategy
3.3 Publications Selection Process
3.4 Search Scope and Sources Selection
3.5 Inclusion and Exclusion Criteria
4 Study Realization
4.1 Data Collection
4.2 Related Works, Data Overview and Research Questions
5 Conclusion
References
A Meta-modeling Approach to Take into Account Data Domain Characteristics and Relationships in Information Visualizations
1 Introduction
2 Materials and Methods
2.1 Identification of Features
2.2 Meta-modeling
2.3 Automatic Generation
3 Meta-model Modification
3.1 Domain Characterization
3.2 Context Inclusion
4 Meta-model Instantiation Example
5 Discussion
6 Conclusions
References
A Knowledge Management Approach Supporting Model-Based Systems Engineering
1 Introduction
2 Related Work
3 A Knowledge Management Approach Supporting Model-Based Systems Engineering by Q&A Techniques
3.1 Overview
3.2 GOPPRR Approach Supporting MBSE
3.3 Knowledge Graph Modeling Based on GOPPRR Ontology
3.4 Workflow in the Developed Q&A Systems for MBSE Models
4 Cases Study
4.1 Problem Statement
4.2 Q&A Scenario for MBSE Models
4.3 Discussion
5 Conclusion and Future Work
References
A Deep Learning-Based Framework for the Classification of Non-functional Requirements
1 Introduction
2 Related Work
3 Proposed Data Augmentation Approach
4 Experimental Settings
4.1 Corpus for Training
4.2 Feature Learning
4.3 Classification
4.4 Hardware and Software Settings
5 Training and Analysis
5.1 Training and Analysis of Data Augmentation-Less Approach
5.2 Training and Analysis of Data Augmentation Approach
5.3 Training and Analysis of Data Augmentation and Pre-trained Word Embeddings
6 Comparative Analysis of Results
7 Conclusion and Future Work
References
ImageAI: Comparison Study on Different Custom Image Recognition Algorithms
1 Introduction
2 State of Art
3 Implementation
3.1 Dataset
3.2 Parameters
4 Results
5 Conclusion and Future Work
5.1 Future Work
References
Used of Web Scraping on Knowledge Representation Model for Bodies of Knowledge as a Tool to Development Curriculum
1 Introduction
2 Previous Research Works
3 Methodology
3.1 Ontological Methodology
3.2 Agile Methodology
3.3 Web Scrapping
4 Results
5 Conclusions
References
Author Index