✦ LIBER ✦

Toward high-performance organizations

✍ Scribed by Edward E. Lawler III

Book ID: 104526083
Publisher: John Wiley and Sons
Year: 2002
Weight: 63 KB
Volume: 41
Category: Article
ISSN: 1090-8811
DOI: 10.1002/pfi.4140410304

No coin nor oath required. For personal study only.

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## Abstract Accurate information about an organization's culture can provide a basis for improving processes and enhancing outcomes such as customer service and return on investment. Using a reliable and valid survey is an effective way to obtain employee perceptions about the organizational cultur