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The role of organizational service climate in generating control and empowerment among workers and customers

✍ Scribed by Dana Yagil; Iddo Gal

Book ID: 117686930
Publisher: Elsevier Science
Year: 2002
Tongue: English
Weight: 167 KB
Volume: 9
Category: Article
ISSN: 0969-6989
DOI: 10.1016/s0969-6989(01)00033-9

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