✦ LIBER ✦

The relative strength of affective commitment in securing loyalty in service relationships

✍ Scribed by Heiner Evanschitzky; Gopalkrishnan R. Iyer; Hilke Plassmann; Joerg Niessing; Heribert Meffert

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

The service quality–loyalty relationship

✍ Gordon Fullerton 📂 Article 📅 2005 🏛 Elsevier Science 🌐 English ⚖ 293 KB

Managing opportunism in a developing int

✍ Yi Liu; Chenting Su; Yuan Li; Ting Liu 📂 Article 📅 2010 🏛 Elsevier Science 🌐 English ⚖ 364 KB

The development of commitment and attach

✍ SANDRA L. DUEMMLER; ROGER KOBAK 📂 Article 📅 2001 🏛 Elsevier Science 🌐 English ⚖ 292 KB

The antecedents and consequences of orga

✍ Thomas Tellefsen; Gloria Penn Thomas 📂 Article 📅 2005 🏛 Elsevier Science 🌐 English ⚖ 205 KB

What Do You Expect? The Effect of Psycho

✍ Lövblad, Mikael; Bantekas, Apostolos 📂 Article 📅 2010 🏛 Haworth Press Inc 🌐 English ⚖ 138 KB

Factors Affecting the Level of Trust and

✍ Ik-Whan G. Kwon; Taewon Suh 📂 Article 📅 2004 🏛 John Wiley and Sons 🌐 English ⚖ 61 KB