## Abstract Most experts agree that a learning organization whose employees have a clear vision of the importance of service quality and are motivated to provide that quality will achieve superior service quality. We develop a theoretical framework and conduct a crossβsectional empirical study to i
The relationship between quality of service perceived and delivered in mobile Internet communications
β Scribed by Matti Koivisto; Andrew Urbaczewski
- Publisher
- Springer
- Year
- 2004
- Tongue
- English
- Weight
- 373 KB
- Volume
- 2
- Category
- Article
- ISSN
- 1617-9846
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