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The relationship between informational justice, recovery satisfaction, and loyalty: the moderating role of failure attributions

✍ Scribed by Davoud Nikbin, Ishak Ismail, Malliga Marimuthu

Book ID: 120924687
Publisher: Springer-Verlag
Year: 2012
Tongue: English
Weight: 261 KB
Volume: 7
Category: Article
ISSN: 1862-8516
DOI: 10.1007/s11628-012-0169-3

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