The moderator effects of perceived risk, objective knowledge and certainty in the satisfaction‐loyalty relationship

✍ Scribed by Huy Tuu, Ho; Ottar Olsen, Svein; Thi Thuy Linh, Pham

• Book ID: 126765189
• Publisher: Emerald Group Publishing Limited
• Year: 2011
• Tongue: English
• Weight: 355 KB
• Volume: 28
• Category: Article
• ISSN: 0736-3761
• DOI: 10.1108/07363761111150017