The Lean IT Expert: Leading the Transformation to High Performance IT

✍ Scribed by Loader, Niels

• Publisher: Productivity Press;CRC
• Year: 2018
• Tongue: English
• Leaves: 447
• Category: Library

✦ Synopsis

Digital transformation is a business concern; it is no longer just IT that must get things done. The disruptive force of start-ups focusing on IT-based services that can be consumed through mobile devices cannot be underestimated -- These start-ups eat away at the high-margin services provided by incumbents, leaving lower margin products and services that are rapidly being commoditized. This is happening in all industry sectors and it is the ones who are best able to adjust, innovate, and improve their service offerings that will survive. The question is: What do you need to do to ensure that your organization is one of the survivors? The core of the solution to the problem is to radically improve the way the IT organization works together with the business. To be clear, the digital transformation of your business depends on that relatively small group of people in the basement, or other out-of-the-way location, who make sure that your IT services work. So, building a cooperative model is vital for the success of the business. Which model has proven its worth in many industries? It is the application of Lean principles that gives organizations an advantage in delivering their products and services to their customers. Transforming your organization to high performance is, above all, a people-based movement with the acquisition and, most importantly, application of knowledge and skills necessary for the high performance way of working at its core. In teams, from boardroom to work floor, building a new way of thinking and acting is essential. This book aims to give insight into the reasons why you and your organization must consciously act to apply Lean principles to your IT organization. It explains the phases organizations go through as they start out with their initial attempts to gain advantages from Lean tools to the phase in which they reap the strategic benefits of Lean applied to IT. The real work of the transformation is described from two different perspectives: Leadership and Team. This book describes a complete set of principles, practices and tools In order to make the right decisions along the winding route of your transformation. The people who will guide, support and drive your transformation are the leaders and tem members who understand and apply those principles, practice and tools: your Lean IT Experts.  Read more...

Abstract: Digital transformation is a business concern; it is no longer just IT that must get things done. The disruptive force of start-ups focusing on IT-based services that can be consumed through mobile devices cannot be underestimated -- These start-ups eat away at the high-margin services provided by incumbents, leaving lower margin products and services that are rapidly being commoditized. This is happening in all industry sectors and it is the ones who are best able to adjust, innovate, and improve their service offerings that will survive. The question is: What do you need to do to ensure that your organization is one of the survivors? The core of the solution to the problem is to radically improve the way the IT organization works together with the business. To be clear, the digital transformation of your business depends on that relatively small group of people in the basement, or other out-of-the-way location, who make sure that your IT services work. So, building a cooperative model is vital for the success of the business. Which model has proven its worth in many industries? It is the application of Lean principles that gives organizations an advantage in delivering their products and services to their customers. Transforming your organization to high performance is, above all, a people-based movement with the acquisition and, most importantly, application of knowledge and skills necessary for the high performance way of working at its core. In teams, from boardroom to work floor, building a new way of thinking and acting is essential. This book aims to give insight into the reasons why you and your organization must consciously act to apply Lean principles to your IT organization. It explains the phases organizations go through as they start out with their initial attempts to gain advantages from Lean tools to the phase in which they reap the strategic benefits of Lean applied to IT. The real work of the transformation is described from two different perspectives: Leadership and Team. This book describes a complete set of principles, practices and tools In order to make the right decisions along the winding route of your transformation. The people who will guide, support and drive your transformation are the leaders and tem members who understand and apply those principles, practice and tools: your Lean IT Experts

✦ Table of Contents

Content: Cover
Half Title
Title Page
Copyright Page
Table of Contents
Foreword
Preface
Acknowledgments
Introduction: Transformation
Part I: The Goal
1: Lean IT
2: The IT Context
3: Lean IT Transformation
4: The Basics of Lean
Lean Principles --
Part 1
Waste
The Value of Activities
Lean Principles --
Part 2
Jidoka
Just-In-Time
Kaizen
Respect for People
5: Lean IT and Its Relations
6: Becoming Lean
Part II: Starting Out
7: The First Steps
8: Ways to Start
Visual Management in Teams
Problem-Solving
Training
9: Leadership Awakens
Performance
Commit
10: Transformation Plan Leadership TransformationTeam Transformation
Continuous Improvement
Roles
11: Transforming to Lean IT
Stages of Transformation
12: Change Story
Part III: Leadership Transformation
13: The Challenge for Leaders
14: Before Starting the Leadership Transformation
15: Change Story: Revisited
16: Fulfilling the Commitment
17: Go See
18: Control
19: Organizing for Flow
20: Leadership Kaizen
21: High Performance Team
Part IV: Team Transformation
22: Getting Teams Prepared
23: Analyzing a Team
Week 1
Week 2
Week 3
Week 4
24: Implementing
Part V: Continuous Improvement 25: ImprovingCommunicating
26: Investigating Problems
Defining the Problem
Measuring the Problem
Finding the Cause
27: Embedding Solutions
Getting to Solutions
Embedding the Improvements
28: The Road Goes On
References
Glossary
Appendix A: Lean IT Foundation Syllabus
Appendix B: Lean IT Kaizen Syllabus
Appendix C: Lean IT Leadership Syllabus
Index

✦ Subjects

Information technology;Management;Total quality management;Six sigma (Quality control standard);BUSINESS & ECONOMICS;Production & Operations Management;COMPUTERS;Information Technology