๐”– Bobbio Scriptorium
โœฆ   LIBER   โœฆ

The Institution of Tipping as a Source of Employee Agency: The Case of Restaurant Servers

โœ Scribed by Brewster, Zachary W.; Wills, Jeremiah B.

Book ID
126534144
Publisher
Paradigm Publishers
Year
2013
Tongue
English
Weight
121 KB
Volume
46
Category
Article
ISSN
0038-0237

No coin nor oath required. For personal study only.

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## Summary The link between the interpersonal stressor of workplace mistreatment and objective measures of performance is often overlooked in organizational research. In order to fill this research gap, we examined the unique and combined effects of two sources of incivility (customer and coworker)