𝔖 Bobbio Scriptorium
✦   LIBER   ✦

The Impact of Service Supplier’s Unethical Behavior to Buyer’s Satisfaction: An Empirical Study

✍ Scribed by Kaynak, Ramazan; Sert, Tuba

Book ID
118796886
Publisher
Springer
Year
2012
Tongue
English
Weight
220 KB
Volume
109
Category
Article
ISSN
0167-4544

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"User involvement" in information system development is generally considered an important mechanism for improving system quality and ensuring successful system implementation. The common assumption that user involvement leads to system usage and/or information satisfaction is examined in a survey of