## Abstract Most experts agree that a learning organization whose employees have a clear vision of the importance of service quality and are motivated to provide that quality will achieve superior service quality. We develop a theoretical framework and conduct a cross‐sectional empirical study to i
✦ LIBER ✦
The impact of CSR on relationship quality and relationship outcomes: A perspective of service employees
✍ Scribed by Yong-Ki Lee; Young “Sally” Kim; Kyung Hee Lee; Dong-xin Li
- Book ID
- 116556516
- Publisher
- Elsevier Science
- Year
- 2012
- Tongue
- English
- Weight
- 677 KB
- Volume
- 31
- Category
- Article
- ISSN
- 0278-4319
No coin nor oath required. For personal study only.
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