THE IMPACT OF DEMAND UNCERTAINTY AND CON
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Gilbert N. Nyaga; David J. Closs; Alexandre Rodrigues; Roger J. Calantone
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Article
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2007
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Wiley (John Wiley & Sons)
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English
β 567 KB
This paper examines the simultaneous impact of demand variability, demand skew, and configuration capacity on customer service in a configureβtoβorder environment. Simulation is done in ARENA and data are analyzed using ANOVA and MANOVA. The findings indicate that the factors studied have differenti