The Future of Decision Making: How Revolutionary Software Can Improve the Ability to Decide

✍ Scribed by Roger Schank, Elliot Soloway, Dimitris Lyras

• Publisher: Palgrave Macmillan
• Year: 2010
• Tongue: English
• Leaves: 231
• Edition: 1
• Category: Library

✦ Synopsis

We now possess the capability to make great business decisions in even the most difficult or ambiguous of situations with the use of today's advanced software capability. The authors, who are experts in cognitive science, software, and practical decision-making, explain the new science of decision-making and offer examples and advice that will enable readers put it to use in their organizations.

✦ Table of Contents

Cover......Page 1
Introduction......Page 8
Section I: A New Decision-Making Model......Page 30
1 Don’t Follow the Rules, But Do Embrace Case-Based Reasoning......Page 32
2 Why It Matters: Greater Productivity, Profit, and Purpose......Page 52
3 Software Based on the Science of Decision Making: Tools Organizations Can Use......Page 70
Section II: The Software Argument......Page 96
4 Start with Activity Maps, Proverbs, and Goal Conflicts: Creating Software That Functions the Way the Mind Works......Page 98
5 Identify the Experts and Gather Their Stories......Page 118
6 Finding Information versus the Information Finding You......Page 136
7 Decision-Making Training: More Experience through Software......Page 158
Section III: Implementation......Page 176
8 The Human Factor: Achieving True Usability......Page 178
9 Obstacles and Opportunities: How Organizations Can put Cognitive Systems into Practice......Page 200
Index......Page 222