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The Future of Decision Making: How Revolutionary Software Can Improve the Ability to Decide

✍ Scribed by Roger C. Schank, Dimitris Lyras, Elliot Soloway (auth.)


Publisher
Palgrave Macmillan US
Year
2010
Tongue
English
Leaves
223
Category
Library

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✦ Table of Contents


Front Matter....Pages i-ix
Introduction....Pages 1-18
Front Matter....Pages 19-19
Don’t Follow the Rules, But Do Embrace Case-Based Reasoning....Pages 21-40
Why It Matters: Greater Productivity, Profit, and Purpose....Pages 41-58
Software Based on the Science of Decision Making: Tools Organizations Can Use....Pages 59-83
Front Matter....Pages 85-85
Start with Activity Maps, Proverbs, and Goal Conflicts: Creating Software That Functions the Way the Mind Works....Pages 87-105
Identify the Experts and Gather Their Stories....Pages 107-124
Finding Information versus the Information Finding You....Pages 125-145
Decision-Making Training: More Experience through Software....Pages 147-164
Front Matter....Pages 165-165
The Human Factor: Achieving True Usability....Pages 167-187
Obstacles and Opportunities: How Organizations Can put Cognitive Systems into Practice....Pages 189-210
Back Matter....Pages 211-220

✦ Subjects


Knowledge Management; Business Strategy/Leadership; Organization; Operations Management; Operation Research/Decision Theory


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We now possess the capability to make great business decisions in even the most difficult or ambiguous of situations with the use of today's advanced software capability. The authors, who are experts in cognitive science, software, and practical decision-making, explain the new science of decision-m