✦ LIBER ✦

The factor structure of customer satisfaction

✍ Scribed by Matzler, Kurt; Sauerwein, Elmar

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Importance-performance analysis revisite

✍ Matzler, Kurt; Sauerwein, Elmar; Heischmidt, Kenneth 📂 Article 📅 2003 🏛 Frank Cass & Co. Ltd 🌐 English ⚖ 114 KB

Customer satisfaction and competitivenes

✍ Subramanian, Nachiappan (author);Gunasekaran, Angappa (author);Yu, Jie (author); 📂 Article 📅 2014 🏛 Elsevier Science 🌐 English ⚖ 961 KB

Customer satisfaction and competitivenes

✍ Subramanian, Nachiappan (author);Gunasekaran, Angappa (author);Yu, Jie (author); 📂 Article 📅 2014 🏛 Elsevier Science 🌐 English ⚖ 961 KB

A latent structure factor analytic appro

✍ Jianan Wu; Wayne S. DeSarbo; Pu-Ju Chen; Yao-Yi Fu 📂 Article 📅 2006 🏛 Springer US 🌐 English ⚖ 267 KB

A rule-based method for identifying the

✍ Amir Ahmad; Lipika Dey; Sami M. Halawani 📂 Article 📅 2012 🏛 Elsevier Science 🌐 English ⚖ 462 KB

Modelling structure of customer satisfac

✍ Kärnä, Sami; Junnonen, Juha‐Matti; Sorvala, Veli‐Matti 📂 Article 📅 2009 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 109 KB