The Elements of User Experience: User-Centered Design for the Web and Beyond, 2nd Edition (Voices That Matter)

✍ Scribed by Jesse James Garrett

• Publisher: New Riders Press
• Year: 2010
• Tongue: English
• Leaves: 191
• Edition: 2nd
• Category: Library

✦ Synopsis

From the moment it was published almost ten years ago, Elements of User Experience became a vital reference for web and interaction designers the world over, and has come to define the core principles of the practice. Now, in this updated, expanded, and full-color new edition, Jesse James Garrett has refined his thinking about the Web, going beyond the desktop to include information that also applies to the sudden proliferation of mobile devices and applications. Successful interaction design requires more than just creating clean code and sharp graphics. You must also fulfill your strategic objectives while meeting the needs of your users. Even the best content and the most sophisticated technology won't help you balance those goals without a cohesive, consistent user experience to support it.   With so many issues involved—usability, brand identity, information architecture, interaction design— creating the user experience can be overwhelmingly complex. This new edition of The Elements of User Experience cuts through that complexity with clear explanations and vivid illustrations that focus on ideas rather than tools or techniques. Garrett gives readers the big picture of user experience development, from strategy and requirements to information architecture and visual design.

✦ Table of Contents

Table of Contents......Page 5
CHAPTER 1 User Experience and Why It Matters......Page 21
Everyday Miseries......Page 22
Introducing User Experience......Page 23
From Product Design to User Experience Design......Page 26
Designing (for) Experience: Use Matters......Page 27
User Experience and the Web......Page 28
Good User Experience Is Good Business......Page 31
Minding Your Users......Page 36
CHAPTER 2 Meet the Elements......Page 37
The Five Planes......Page 38
The Structure Plane......Page 39
Building from Bottom to Top......Page 40
A Basic Duality......Page 44
The Strategy Plane......Page 47
The Scope Plane......Page 48
The Surface Plane......Page 49
Using the Elements......Page 50
CHAPTER 3 The Strategy Plane: Product Objectives and User Needs......Page 53
Defining the Strategy......Page 55
Business Goals......Page 56
Brand Identity......Page 57
Success Metrics......Page 58
User Segmentation......Page 61
Usability and User Research......Page 65
Creating Personas......Page 68
Team Roles and Process......Page 71
CHAPTER 4 The Scope Plane: Functional Specifications and Content Requirements......Page 75
Defining the Scope......Page 77
Reason #1: So You Know What You’re Building......Page 78
Reason #2: So You Know What You’re Not Building......Page 79
Functionality and Content......Page 80
Defining Requirements......Page 84
Functional Specifications......Page 87
Writing It Down......Page 88
Content Requirements......Page 90
Prioritizing Requirements......Page 93
CHAPTER 5 The Structure Plane: Interaction Design and Information Architecture......Page 97
Defining the Structure......Page 99
Interaction Design......Page 100
Conceptual Models......Page 102
Error Handling......Page 105
Information Architecture......Page 107
Structuring Content......Page 108
Architectural Approaches......Page 111
Organizing Principles......Page 115
Language and Metadata......Page 117
Team Roles and Process......Page 120
CHAPTER 6 The Skeleton Plane: Interface Design, Navigation Design, and Information Design......Page 125
Defining the Skeleton......Page 127
Convention and Metaphor......Page 129
Interface Design......Page 133
Navigation Design......Page 137
Information Design......Page 143
Wayfinding......Page 146
Wireframes......Page 147
CHAPTER 7 The Surface Plane: Sensory Design......Page 151
Defining the Surface......Page 153
Touch......Page 154
Vision......Page 155
Follow the Eye......Page 156
Contrast and Uniformity......Page 158
Internal and External Consistency......Page 162
Color Palettes and Typography......Page 164
Design Comps and Style Guides......Page 167
CHAPTER 8 The Elements Applied......Page 171
Asking the Right Questions......Page 176
The Marathon and the Sprint......Page 178
Index......Page 183
C......Page 184
F......Page 185
I......Page 186
P......Page 187
R......Page 188
S......Page 189
U......Page 190
W......Page 191