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The Effects of Process and Outcome Similarity on Users' Evaluations of Decision Aids

โœ Scribed by Sameh Al-Natour; Izak Benbasat; Ronald T. Cenfetelli

Book ID
109169534
Publisher
Decision Sciences Institute, Georgia State University
Year
2008
Tongue
English
Weight
894 KB
Volume
39
Category
Article
ISSN
0011-7315

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An `outcome eect' refers to the phenomenon whereby performance evaluations of decision makers are aected by the outcomes of those decisions. Although some consider such an eect to be a judgmental error, judgment by outcomes may not be dysfunctional when the evaluator does not know how the decision m