✦ LIBER ✦

The effects of appropriateness of service contact personnel dress on customer expectations of service quality and purchase intention: The moderating influences of involvement and gender

✍ Scribed by Chris Y. Shao; Julie A. Baker; Judy Wagner

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

THE EFFECT OF SERVICE QUALITY AND EXPECT

✍ SILKE J. FORBES 📂 Article 📅 2008 🏛 John Wiley and Sons 🌐 English ⚖ 153 KB

Influence of appearance orientation, BI

✍ Yip, Joanne; Chan, Heidi H.T.; Kwan, Bonny; Law, Derry 📂 Article 📅 2011 🏛 Taylor and Francis Group 🌐 English ⚖ 173 KB

The effects of service provider employme

✍ May Kim; Galen T. Trail 📂 Article 📅 2010 🏛 Elsevier 🌐 English ⚖ 283 KB

The influence of service quality on sati

✍ Jeoung-Hak Lee; Hyun-Duck Kim; Yong Jae Ko; Michael Sagas 📂 Article 📅 2011 🏛 Elsevier 🌐 English ⚖ 167 KB

The Effect Of Service Interaction Orient

✍ Rong-Da Liang; Jun-Shu Zhang 📂 Article 📅 2011 🏛 Elsevier 🌐 English ⚖ 402 KB

The moderating effect of gender on relat

✍ Manuel J. Sanchez-Franco; Angel Francisco Villarejo Ramos; Felix A. Martin Velic 📂 Article 📅 2009 🏛 Elsevier Science 🌐 English ⚖ 372 KB