𝔖 Bobbio Scriptorium
✦   LIBER   ✦

The effect of standardization and customization on service satisfaction

✍ Scribed by Wang, Guangping ;Wang, Jianling ;Ma, Xiaoqin ;Qiu, Robin G.

Book ID
107686157
Publisher
Springer-Verlag
Year
2010
Weight
482 KB
Volume
2
Category
Article
ISSN
2005-3274

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