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The destination-management organisation and the integrative destination-marketing process

✍ Scribed by Jörgen Elbe; Lars Hallén; Björn Axelsson

Publisher
John Wiley and Sons
Year
2009
Tongue
English
Weight
115 KB
Volume
11
Category
Article
ISSN
1099-2340

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✦ Synopsis

Abstract

A main function of destination‐management organisations (DMOs) is that of being responsible for marketing their destinations. Many destinations involve stakeholders of different kinds. DMOs often have modest resources, and this creates a challenge: how should the DMO manage their marketing activities and achieve an outcome that benefits both the individual stakeholder and the destination? This study describes how DMOs can mobilise resources among the stakeholders and identifies the processes leading to integrated destination marketing. Basing our conclusions on a case study, we find that DMOs need to develop both pragmatic and moral legitimacy in order to develop integrated destination marketing. Copyright © 2008 John Wiley & Sons, Ltd.

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