The Basics of Performance Measurement, Second Edition

✍ Scribed by Harbour, Jerry L

Publisher: CRC Press
Year: 2009
Tongue: English
Leaves: 104
Edition: 2nd ed
Category: Library

No coin nor oath required. For personal study only.

✦ Synopsis

Performance Measurement
Types of Performance Measures
A Family of Measures
Performance Measurement Hierarchies
Collection and Distribution
Performance Measure Displays
Putting It All Together
Further Reading.

Abstract: Performance Measurement
Types of Performance Measures
A Family of Measures
Performance Measurement Hierarchies
Collection and Distribution
Performance Measure Displays
Putting It All Together
Further Reading

✦ Table of Contents

Content: Front cover
Contents
Preface
Chapter 1. Performance Measurement
Chapter 2. Types of Performance Measures
Chapter 3. A Family of Measures
Chapter 4. Performance Measurement Hierarchies
Chapter 5. Units of Measurement
Chapter 6. Collection and Distribution
Chapter 7. Performance Measure Displays
Chapter 8. Interpretation and Action
Chapter 9. Putting It All Together
Furher Reading
Index
Author
Back cover

✦ Subjects

Performance -- Evaluation. Performance standards.

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