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The Associations Between Service Quality, Corporate Image, Customer Satisfaction, and Loyalty: Evidence From the Malaysian Hotel Industry

✍ Scribed by Liat, Cheng Boon; Mansori, Shaheen; Huei, Cham Tat

Book ID: 125807386
Publisher: Haworth Press Inc
Year: 2014
Tongue: English
Weight: 175 KB
Volume: 23
Category: Article
ISSN: 1936-8623
DOI: 10.1080/19368623.2013.796867

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