This Fourth Edition helps readers develop the wide-ranging knowledge and analytical skills they need to succeed in todayβs burgeoning and dynamic hotel industry. This comprehensive volume encourages critical thinking by providing different points of view through contributions from sixty leading indu
Textbook of hotel housekeeping management and operations
β Scribed by Sudhir Andrews
- Publisher
- Tata McGraw-Hill
- Year
- 2008
- Tongue
- English
- Leaves
- 489
- Category
- Library
No coin nor oath required. For personal study only.
β¦ Table of Contents
Title
Introduction
1 Overview
2 Layout of the Housekeeping Department
3 Duties of an Executive House Keeper
4 Duties of a Floor Supervisor
5 Duties of a Roon Attendant
6 Housekeeping Corntrol Desk
7 The Linen and Uniform Room
8 Public Area Management and Service
9 Cleaning - Knowledge and Practice
10 Laundry Services
11 Other Housekeeping Knowledge
Appendix 1 Answers to Quizzes
Appendix 2 Glossary
Appendix 3 List of Figures
Sources
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