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Talk at Work: Interaction in Institutional Settings

✍ Scribed by Paul Drew (ed.), John Heritage (ed.)


Publisher
Cambridge University Press
Year
1993
Tongue
English
Leaves
585
Series
Studies in Interactional Sociolinguistics
Edition
1st
Category
Library

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✦ Synopsis


"Talk at Work" is a major collection of studies of language and interaction in a wide variety of institutional and workplace settings, including doctor-patient consultations, legal hearings, mass media, job interviews, visits by health visitors, psychiatric interviews, and calls to emergency services. A theoretical overview of the distinctive contribution made by conversation analysis to our understanding of talk in institutional contexts is followed by reports of the contributors' original empirical research.


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