Using tailored attitude surveys - Part I
๐
Article
๐
1997
๐
John Wiley and Sons
โ 226 KB
Faced with a management demand for concessions and a downsizing plan, a New York local of the National Health and Human Services union went on the offensive. Tactics included: Surveying nurses for information on patient care problems-among them short-staffing, broken equipment, and lack of supplies