Supervision in the hospitality industry: applied human resources

✍ Scribed by Jack E. Miller, John R. Walker, Karen Eich Drummond

Publisher: John Wiley and Sons
Year: 2006
Tongue: English
Leaves: 546
Edition: 5th
Category: Library

No coin nor oath required. For personal study only.

✦ Synopsis

This Fifth Edition provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity.

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