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‘Standpipes and beyond’—a universal water service dynamic

✍ Scribed by Esther Gerlach; Richard Franceys

Publisher
John Wiley and Sons
Year
2009
Tongue
English
Weight
186 KB
Volume
22
Category
Article
ISSN
0954-1748

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✦ Synopsis

Abstract

The failure of many developing countries water utilities to provide adequate services to low‐income urban populations stands in marked contrast with calls for universal access to water services, often based on a concept of human rights. Much of the parallel, regulation oriented, ‘universal service obligation’ rhetoric not only ignores the origins and continuing evolution of the term but equally fails to consider the practical realities of achieving universality of networked urban water supply, particularly in the slums. This paper proposes a ‘universal water service dynamic’ which allows service obligations to evolve transparently and progressively in line with different consumer groups' preparedness to pay, relative to their perception of the benefits. Copyright © 2009 John Wiley & Sons, Ltd.

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