✦ LIBER ✦

Social-Customer-Relationship-Management (Social-CRM)

✍ Scribed by Prof.

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Social Customer Relationship Management

✍ Prof. Dr. Rainer Alt, Dipl. Wirt. Inf. Olaf Reinhold 📂 Article 📅 2012 🏛 SP Gabler Verlag ⚖ 484 KB

CRM to social CRM: the integration of ne

✍ Choudhury, Musfiq Mannan; Harrigan, Paul 📂 Article 📅 2014 🏛 Taylor and Francis Group 🌐 English ⚖ 297 KB

Managing Customer Relationships in the S

✍ Malthouse, Edward C.; Haenlein, Michael; Skiera, Bernd; Wege, Egbert; Zhang, Mic 📂 Article 📅 2013 🏛 John Wiley and Sons 🌐 English ⚖ 410 KB

From social media to Social CRM: reinven

✍ Heller Baird, Carolyn; Parasnis, Gautam 📂 Article 📅 2011 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 99 KB

Understanding customer relationship mana

✍ Chen, Injazz J.; Popovich, Karen 📂 Article 📅 2003 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 457 KB

From social media to social customer rel

✍ Heller Baird, Carolyn; Parasnis, Gautam 📂 Article 📅 2011 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 130 KB