Smart Engineering Management (Management and Industrial Engineering)

✍ Scribed by Carolina Machado (editor), J. Paulo Davim (editor)

• Publisher: Springer
• Year: 2024
• Tongue: English
• Leaves: 170
• Category: Library

✦ Synopsis

This book explores smart/intelligent business and management, addressing the challenges and issues encountered by contemporary organizations. It provides a detailed and up-to-date perspective on theoretical and practical aspects related to the management of dynamic, competitive, and socially responsible organizations. The topics covered span the strategic integration of smart technologies to enhance competitiveness, the intersection of artificial intelligence, hyper-personalization, and customer-centricity, the transformative impact of Industry 4.0 technologies in manufacturing, agile human resource management, eco-innovation practices, and the effective management of a multigenerational workforce. The book also examines the strategic interplay between talent management and smart organizations, making it an essential guide for navigating the intersection of technology, strategy, and human capital in the contemporary business landscape.

✦ Table of Contents

Preface
Contents
Editors and Contributors
Smart Technologies as a Tool for Increasing the Competitiveness of the Company
1 Introduction
1.1 The Smart Methodology
1.2 Basic Principles of Industry 4.0
2 Smart Factory
2.1 Artificial Intelligence
3 Current Possibilities of Using Smart Technologies in Manufacturing Processes
3.1 Intelligent Manufacturing
4 Work Methodology
5 Proposal for the Implementation of Smart Technologies in a Manufacturing Enterprise
6 Results and Discussion
7 Conclusion
References
Taking Customer-Centricity to New Heights: Exploring the Intersection of AI, Hyper-Personalization, and Customer-Centricity in Organizations
1 Introduction
2 The Customer-Centric Approach to Marketing
3 Customer-Centricity in the Digital Age
4 Artificial Intelligence and Its Applications
4.1 AI and Customer-Centricity
5 Ethical and Regulatory Challenges of the Use of AI in Business
6 Hyper-Personalization as a Business Strategy
6.1 Personalization Versus Hyper-Personalization
6.2 Examples of Hyper-Personalization Strategies
7 Hyper-Personalization Ethical Concerns & Challenges
8 Outcomes of a Customer-Centric Approach
9 Conclusions
References
Contribution of Industry 4.0 Technologies in Adopting Metrology 4.0 in Manufacturing Industries
1 Introduction
2 Theoretical Orientations
3 Methodology
3.1 Inclusion and Exclusion Criteria
3.2 Information Sources
3.3 Bibliometric Analysis
3.4 Literature Content Analysis
4 Results
4.1 Bibliometric Analysis
4.2 Content Analysis
5 Discussion
5.1 IoT/IIoT, AI, and Big Data
5.2 AR, VR and Simulation
5.3 Cyber Security, Autonomous System, and Cloud Computing
6 Conclusion
6.1 Concluding Notes
6.2 Implication of the Study
6.3 Limitation and Future Work
References
Agile Human Resource Management: A Theoretical Contribution to a (R)evolutionary Approach for Managing People at Work
1 Introduction
2 From Agile to Agile HR
2.1 Origins and Conceptualization of Agile
2.2 Agile Mindset
3 Agile HR: Conceptualization and Purpose
3.1 Agile for HR: The Role of HR Professional
3.2 Agile HR: The Role of the Worker’s Experience
3.3 Organizational Architecture and Implementation of Agile HR
4 Agile Methodologies, Methods and Tools: Practical Examples
4.1 Definition of Agile Methodology and Method
4.2 Agile Methods: Scrum, Kanban and Prototyping
4.3 Agile Tools: Sprint and Feedback
5 Agile HR in Practice
6 Recommendations for HR Managers and Professionals
7 Conclusion
References
Mapping and Conceptualising Eco-Innovation Practices on Environmental Performance
1 Introduction
2 Theoretical Orientation
2.1 Eco-Innovation Overview
2.2 Challenges of Eco-Innovation
3 Research Methodology
3.1 Exclusion and Inclusion Criteria
3.2 Sources of Information for This Research
3.3 Conducting Search
3.4 Bibliometric Analysis
3.5 Scientometric Analysis
4 Results and Discussion
4.1 Analysis of Bibliometric
4.2 Scientometric Analysis
5 Conclusion, Implications, and Limitations
5.1 Concluding Remarks
5.2 Implications to Practice and Society
5.3 Limitations of the Study
References
Managing and Engaging a Multigenerational Workforce in Portugal
1 Introduction
2 Conceptual Framework
2.1 Generations X and Y
2.2 Workplace Characteristics of Generations X and Y
2.3 Strategies and Challenges of Human Resources Management for Generations X and Y
3 Research and Methodology
3.1 Participants
4 Findings
4.1 Family, School, and Work Situation
4.2 Correlations
5 Discussion and Conclusion
References
Talent Management and Smart Organizations: A Strategic Symphony
1 Introduction
2 Talent Management
2.1 Talent Attraction
2.2 Retaining Talent
3 Talent Management: The Challenge
4 Talent Management in Smart Organizations
4.1 In Identifying and Attracting Talent
4.2 In Continuous Development and Organizational Learning
4.3 In Organizational Culture and Engagement
4.4 In Agile Adaptation and Rapid Answer to Changes
5 Final Remarks
References
Index