At Raytheon Six Sigma works, too, to imp
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Lanyon, Sally
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Article
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2003
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John Wiley and Sons
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English
β 254 KB
## Abstract Raytheon has employed Six Sigma, traditionally used for improving manufacturing processes, as a broad tool for creating customer value and changing culture. The HR function has also successfully applied Six Sigma to make the company's people management processes more efficient, costβeff