๐”– Scriptorium
โœฆ   LIBER   โœฆ

๐Ÿ“

Service Science: Design for Scaling and Transformation

โœ Scribed by Cheng Hsu


Publisher
World Scientific Publishing Company
Year
2009
Tongue
English
Leaves
317
Category
Library

โฌ‡  Acquire This Volume

No coin nor oath required. For personal study only.

โœฆ Synopsis


Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does a connected world mean? Does service require a different kind of design science? What will be the next waves of the Web? How to support universal value co-creation? How to unite Cyberspace wilt physical space? Is it feassible to connect information resources everywhere? To answer these questions, the book presents and substantiates a digital connections scaling (DCS) model, complete with a population-oriented design paradigm and a new class of microeconomic production functions to explain the paths of transformation into the future one of the most original results today. Next, the book analyzes new business designs on the Web and characterizes a service-led revolution for the Knowledge Economy. Thirdly, it develops systems planning and design methods to help implement the DCS model at the level of Information and Database Systems, Business Strategy, and Digitization Engineering, thereby enhancing these fields. Finally, certain intriguing new applications, especially smart highways and information supply chains, are discussed. Contents: Service, Knowledge Economy, and the Transformation of the Digitally Connected World; Defining the Interdisciplinary Nature of Service Science: Some Research Problems; Exploring New Frontiers: The Digital Connections Scaling Model; The Population Orientation Paradigm and Cyber-Enabled Knowledge System Design; Quintessential Digitally Connected Service: New Business Designs on the Web; A Design Methodology for Service Cocreation Enterprise Information Systems: The DCS Contributions; Instrumentation of the Environment: A Design for Connecting the Cyberspace with Physical Infrastructure for Intelligent Network Flows; Collaboration of Independent Massively Distributed Information Resources: A Market Paradigm; Service-Led Revolution: Empowerment of the Person and Collaboration of the Society.


๐Ÿ“œ SIMILAR VOLUMES


Service Science: Design for Scaling and
โœ Cheng Hsu ๐Ÿ“‚ Library ๐Ÿ“… 2009 ๐Ÿ› World Scientific Publishing Company ๐ŸŒ English

Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does a connected world mean? Does service req

The Agile Sales: Successfully shaping tr
โœ Claudia Thonet ๐Ÿ“‚ Library ๐Ÿ“… 2023 ๐Ÿ› Springer ๐ŸŒ English

<p><span>The demands on companies are changing rapidly due to digitalization. Today's customers want to be served conveniently, directly, solution-oriented and accommodating at all times on all communication channels. Only flexible, fast and innovative sales and service departments will keep the cus

The Agile Sales: Successfully shaping tr
โœ Claudia Thonet ๐Ÿ“‚ Library ๐Ÿ“… 2023 ๐Ÿ› Springer Nature ๐ŸŒ English

The demands on companies are changing rapidly due to digitalization. Today's customers want to be served conveniently, directly, solution-oriented and accommodating at all times on all communication channels. Only flexible, fast and innovative sales and service departments will keep the customers wi

Human-Centered Service Design for Health
โœ Mario A. Pfannstiel ๐Ÿ“‚ Library ๐Ÿ“… 2023 ๐Ÿ› Springer ๐ŸŒ English

<p><span>This book explores the use of human-centered service design. Through a variety of case studies and best practices, it highlights ways to systematically improve the provision of healthcare services to different target and age groups in order to understand customer expectations and needs. The

Human-Centered Service Design for Health
โœ Mario A. Pfannstiel ๐Ÿ“‚ Library ๐Ÿ“… 2023 ๐Ÿ› Springer Nature ๐ŸŒ English

This book explores the use of human-centered service design. Through a variety of case studies and best practices, it highlights ways to systematically improve the provision of healthcare services to different target and age groups in order to understand customer expectations and needs. The book als