๐”– Bobbio Scriptorium
โœฆ   LIBER   โœฆ

Service quality in Hong Kong: wet markets vs supermarkets

โœ Scribed by Lindgreen, Adam; Bougoure, Ursula; Lee, Bernard


Book ID
123616911
Publisher
Emerald Group Publishing Limited
Year
2009
Tongue
English
Weight
78 KB
Volume
111
Category
Article
ISSN
0007-070X

No coin nor oath required. For personal study only.


๐Ÿ“œ SIMILAR VOLUMES


Service quality of travel agents: the ca
โœ Terry Lam; Hanqin Qiu Zhang ๐Ÿ“‚ Article ๐Ÿ“… 1999 ๐Ÿ› Elsevier Science ๐ŸŒ English โš– 101 KB

Travel agents in Hong Kong have faced difficult times in recent years because of increasing customer demands and internal competition in the industry. A Hong Kong Consumer Council report (1998) stated that complaints against travel agencies had increased by 12.4% for the year 1996/97, as compared wi