Service quality from the other side: Information systems management at Duquesne Light

✍ Scribed by Pratyush Bharati; Daniel Berg

• Book ID: 116557333
• Publisher: Elsevier Science
• Year: 2005
• Tongue: English
• Weight: 255 KB
• Volume: 25
• Category: Article
• ISSN: 0268-4012
• DOI: 10.1016/j.ijinfomgt.2005.04.008