Service quality dimensions and superior customer perceived value in retail banks: An empirical study on Mexican consumers

✍ Scribed by Vera, Jorge; Trujillo, Andrea

• Book ID: 121286741
• Publisher: Elsevier Science
• Year: 2013
• Tongue: English
• Weight: 326 KB
• Volume: 20
• Category: Article
• ISSN: 0969-6989
• DOI: 10.1016/j.jretconser.2013.06.005