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Service encounters and face loss: Issues of failures, fairness, and context

✍ Scribed by Lee, Yun Lok; Sparks, Beverley; Butcher, Ken

Book ID
125426293
Publisher
Elsevier Science
Year
2013
Tongue
English
Weight
616 KB
Volume
34
Category
Article
ISSN
0278-4319

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## Abstract An overview of the U.S. service academies is followed by a discussion of contextual dimensions that provide a useful framework for understanding the success of West Point's recent curricular and assessment initiatives. Some challenges for the service academies in the twenty‐first centur