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Searching for a consensus on the antecedent role of service quality and satisfaction: an exploratory cross-national study

✍ Scribed by Michael K Brady; Christopher J Robertson

Book ID: 117320403
Publisher: Elsevier Science
Year: 2001
Tongue: English
Weight: 128 KB
Volume: 51
Category: Article
ISSN: 0148-2963
DOI: 10.1016/s0148-2963(99)00041-7

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