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Satisfaction, Loyalty and Reputation as Indicators of Customer Orientation in the Public Sector

โœ Scribed by Wallin Andreassen, Tor

Book ID
121855712
Publisher
Emerald Group Publishing Limited
Year
1994
Tongue
English
Weight
73 KB
Volume
7
Category
Article
ISSN
0951-3558

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## Abstract This paper describes factors affecting health worker motivation and satisfaction in the public sector in Ghana. The data are from a survey of public sector health care providers carried out in January 2002 and repeated in August 2003 using an interviewer administered structured question