Revenue Management Through Dynamic Cross Selling in Call Centers

✍ Scribed by E. Lerzan Örmeci; O. Zeynep Akşin

• Book ID: 118091690
• Publisher: Production and Operations Management Society
• Year: 2010
• Tongue: English
• Weight: 416 KB
• Volume: 19
• Category: Article
• ISSN: 1059-1478
• DOI: 10.1111/j.1937-5956.2010.01157.x