๐”– Bobbio Scriptorium
โœฆ   LIBER   โœฆ

Retailing without stores: An examination of catalog shoppers

โœ Scribed by James R. Lumpkin; Jon M. Hawes


Book ID
119080700
Publisher
Elsevier Science
Year
1985
Tongue
English
Weight
998 KB
Volume
13
Category
Article
ISSN
0148-2963

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