One-of-a-kind book on an important process. This book goes far beyond traditional books on SCM by providing a methodical, complete view of the capture, versioning, build and release process. While the book focuses on what must be done to safely release a software product into production, the book also provides the necessary steps to assure product quality and integrity. Key milestones covered include defect tracking, change control and release tracking. These three areas, are not covered in any real depth in most SCM books, and are welcome additions to the applications delivery body of knowledge. If you need to develop processes and procedures in support of release management you will know that describing the capture, versioning, build and release process is not an easy task. The book does a remarkable job of separating out the pieces, focusing on each piece as it relates to the whole, and crafting a big picture that you can drill down into for details. This book is great for Build and release managers, software configuration managers, developers who need to understand the processes for which they are responsible for complying, production services personnel who receive applications into production after the release process is complete, SQA professionals and ITIL and project managers who also need to be aware of the release management process. ITIL Service Managers and Project managers will find the entire capture, versioning, build and release cycle description in the book useful for adding appropriate tasks and deliverables to project plans. If you follow the process cycle you will make sure that every milestone, task and deliverable in a development project is accounted for. It is also invaluable to production services staff who will be receiving applications into production. This book is the only book of its kind, it is complete and covers every imaginable detail, and it addresses topics that are of interest to a wide audience.