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Relationship between learning and the perceived usefulness of a film

✍ Scribed by Leslie Greenhill; Malcolm McNiven

Book ID
112831520
Publisher
Springer US
Year
1956
Tongue
English
Weight
614 KB
Volume
4
Category
Article
ISSN
1042-1629

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## Abstract Most experts agree that a learning organization whose employees have a clear vision of the importance of service quality and are motivated to provide that quality will achieve superior service quality. We develop a theoretical framework and conduct a cross‐sectional empirical study to i