Assessing the value of an e-mail knowled
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Sara Tedmori; Thomas W. Jackson
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Article
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2009
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John Wiley and Sons
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English
β 195 KB
## Abstract This paper reviews an approach to locating knowledge holders within organizations through the use of a wellβestablished communication medium, Eβmail. The approach has been used to develop the Eβmail knowledge extraction (EKE) tool. EKE was then evaluated at an academic institution in th