Reflective Practice and Learning From Mistakes in Social Work

✍ Scribed by Alessandro Sicora

• Publisher: Policy Press
• Year: 2017
• Tongue: English
• Leaves: 229
• Category: Library

✦ Synopsis

What is a mistake in social work and how can we turn it into a positive learning experience? Simply going over the events of the day is often not enough and can become overwhelming. Learning from professional errors is, however, vital for successful reflective practice. This important book presents a theoretical framework that underpins this learning, along with a series of strategies for social workers to use either by themselves or as part of a group. These include creating questions and narratives to enhance learning, assertive techniques for receiving and offering criticism and organisational learning from mistakes. With plenty of practice examples and questions for reflection, this is essential reading for both social work students, and practitioners and managers at all stages of their career.

✦ Table of Contents

REFLECTIVE PRACTICE AND LEARNING FROM MISTAKES IN SOCIAL WORK
Contents
List of figures and tables
Notes on the author and contributor
Acknowledgements
Introduction
1. The never-ending cycle of reflective practice
Learning outcomes
Introduction
Voices on reflectivity and reflective practice
Experience–reflection–action: reflective practice and associated concepts
Reflection as an exploration: diving deeper or walking wider?
Reflection and decision making
Intuition and emotions vs reasoning?
Chapter summary
2. What is a mistake in social work?
Learning outcomes
Introduction
Errors and other unpleasant events
Heuristics, shortcuts and errors
The changing nature of error
In the jungle of errors in social work: before, during and after
Chapter summary
3. Risks, responsibilities and opportunities from mistakes in social work
Learning outcomes
Introduction
Why do social workers ‘need’ mistakes?
The dark side of the ‘planet mistake’
Codes of ethics and errors in social work: a global picture
Ethical and professional responsibilities in the UK (by Michael Preston-Shoot)
Chapter summary
4. Questions and narratives: basic tools for enhancing learning from professional mistakes
Learning outcomes
Introduction
The art of asking questions
Reflective frameworks
Reflective writing
Reflective journal to learn how to navigate through the calms and storms of professional practice
Metaphors, art and imagination as catalyst for reflection
Chapter summary
5. Feedback and other tools for learning together from mistakes in organisations
Learning outcomes
Introduction
What do you do when (you think) your colleague is wrong?
Giving and receiving feedback assertively
Reflection in groups
Reflective organisations and mistakes
Chapter summary
Conclusion: The start of a never-ending process
References
Index
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