✦ LIBER ✦

Quality management in service firms: sustaining structures of total quality service

✍ Scribed by Gupta, Atul; McDaniel, Jason C.; Kanthi Herath, S.

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Quality management practices in Indian s

✍ Banerji, Kunal; Gundersen, David E.; Behara, Ravi S. 📂 Article 📅 2005 🏛 Taylor and Francis Group 🌐 English ⚖ 95 KB

Sustaining quality in the Singapore Civi

✍ Jon S. T. Quah 📂 Article 📅 1995 🏛 John Wiley and Sons 🌐 English ⚖ 574 KB

Total quality management in Sri Lankan s

✍ Yapa, Saman 📂 Article 📅 2012 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 140 KB

Total quality management in service sect

✍ Talib, Faisal; Rahman, Zillur; Qureshi, M.N. 📂 Article 📅 2012 🏛 Inderscience Publishers 🌐 English ⚖ 405 KB

Managerial practices to sustain service

✍ Kandampully, Jay; Menguc, Bulent 📂 Article 📅 2000 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 102 KB

Quality management in service ecosystems

✍ Christoph Riedl; Tilo Böhmann; Michael Rosemann; Helmut Krcmar 📂 Article 📅 2008 🏛 Springer 🌐 English ⚖ 430 KB