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Public Service Ethos: Developing a Generic Measure

โœ Scribed by Rayner, J.; Williams, H. M.; Lawton, A.; Allinson, C. W.

Book ID
119970799
Publisher
Oxford University Press
Year
2010
Tongue
English
Weight
205 KB
Volume
21
Category
Article
ISSN
1053-1858

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## Abstract Research on emotion as information in persuasive communication and ad response has created a need for a measure of individual abilities in the management of emotional information. Previous measures (e.g., emotional intelligence measures) lack adequate validity and reliability for use in