Project Management for Healthcare

✍ Scribed by David Shirley

• Publisher: CRC Press
• Year: 2024
• Tongue: English
• Leaves: 291
• Edition: 3
• Category: Library

✦ Synopsis

Project Management for Healthcare, Third Edition covers the significant changes in both the direction of healthcare and the direction of project management in the post- COVID pandemic area. A new chapter lets the reader reflect on the COVID pandemic in terms of project management. The third edition features changes related to The Project Management Institute’s PMBOK® Guide, Seventh Edition and emphasizes tailoring, performance domains, and value delivery systems, all from the perspective of the healthcare field.

The book details the prevalence of online data and the need for its protection.The book explains how data can be protected during a project’s lifecycle. Another chapter covers how Agile can be applied to projects in healthcare. This new edition also covers green technology and sustainability.

Exploring the discipline of project management from a healthcare perspective, the book dissects the project process and covers the management skills required to successfully manage a project. By defining a project to include the tools and techniques required, the book shows how to successfully deliver a project from identifying stakeholders and developing and gaining consensus on requirements to constructing a project plan. It also covers in detail the skills required to successfully manage project stakeholders and team members.

Managing healthcare projects using the discipline of project management is a skill that can help healthcare professionals better utilize limited resources, both human and monetary, and ensure the highest possible quality of care to meet or exceed their stakeholders’ expectations. Project Management for Healthcare, Third Edition shows how to use the discipline of project management to achieve those goals successfully.

✦ Table of Contents

Cover
Half Title
Title Page
Copyright Page
Table of Contents
Preface
Note
Acknowledgments
Part I Definition
Chapter 1 Defining a Project
What Is a Project?
What Is a Project Life Cycle?
The History of Project Management
Roles and Responsibilities in Project Management
Project Management and the Healthcare Environment
Establishing Relationships in Healthcare
Differences in Management
Strategic Management
Operations Management
Crisis Management
Project Management
Customizing Project Management
The Twelve Project Delivery Principles
Summary
Key Review Questions
Notes
Chapter 2 Planning for a Project
Why Are Projects Chosen?
Personal
Financial
Competitive
Safety
Regulatory
Artificial Intelligence (AI)
Precision Medicine (PM)
Summary
Decision-Making Tools for Choosing a Project
Root Cause Analysis
Cost-Benefit Analysis
Brainstorming
Consensus Building
Organizational Structure Influences On Project Choices
Functional Organization
Matrixed Organization
Project-Focused Organization
Value Creation and Delivery
The Importance of Value Delivery System in PMBOK
Other Considerations for Project Choice
Regulatory and Industry/Organization Standards
Key Review Questions
Notes
Chapter 3 Getting Started
Project Sponsor
Project Charter
Goals and Objectives
Project Players
Project Plan
The Project Charter
Scope Statement
Requirements and Expectations
Detailed Project Description
Milestones and Deliverables
Acceptance/Success Criteria
Contractual Specifications
The Work Breakdown Structure
Dealing With the Creeps
Key Review Questions
Notes
Part II The Details
Chapter 4 Time
Estimating Time
Historical Information
Lessons Learned
Expert Judgment
3 and 6 Point Estimates
Getting Estimates
Trusting the Data
Pushing Back
Who Will Do the Tasks?
Understanding Scheduling Tools
Network Diagram
Start—End—Float
Gantt Chart
Task Relationships
Other Dependency Considerations
Leads and Lags
Calendars and Updating
Sequencing Tasks
Schedule Development
Schedule Control
Crashing
Fast Tracking
Key Review Questions
Chapter 5 Costs
Estimating Cost
Cost Categories
Direct Costs
Variable Costs
Indirect Costs
Special Case Costs
Capital Costs
Assessing Costs
Types of Estimates
Order of Magnitude
Budget Estimate
Definitive Estimate
Pro Forma Assessments
Other Estimating Considerations
Cost Estimating Tools
Analogous Estimating
Parametric Estimating
Bottom-Up Estimating
Allocating Budgeted Costs
Key Review Questions
Note
Chapter 6 Quality
History of Quality in the United States
Project Quality Management
Project Planning
Quality Management Tools
Flow Charts
Cause-and-Effect Diagrams
Check Sheets
Pareto Charts
Histograms
Control Charts
Scatter Plot
Project Quality Control
Project Quality Assurance
What Is Quality?
A Transcendent Approach
Product-Based Approach
User-Based Approach
Manufacturing-Based Approach
Value-Based Approach
Quality of Service Approaches
Basic Statistical Concepts Used in Quality Assessment
Attributes and Variables
Mean, Median, Mode
Range, Variance, Standard Deviation
The Cost of Quality
Summary
Key Review Questions
Notes
Chapter 7 Communications
Healthcare Case Study: Building a Consultant Database
The Process of Communicating
Methods of Communicating
Conditions of Communications
Barriers to Communications
Improving Your Communications
Variables of Communications
Communications Management Plan
Communications Plan
Improving Communications
Social Media and Healthcare
Social Media and the Healthcare Industry: Stats—Insight
61% of American Adults Look Online for Health Information
24% of Patients Have Consulted Reviews of Medical Facilities Online
More Than 700 U.S. Hospitals Use Social Networking Tools
60% of Patients Active Online Say Using the Web Affected a Medical Decision
Takeaway for Healthcare Professionals: Social Media Is Part of Our Culture
Social Media and Web Update
Reporting
Key Review Questions
Notes
Chapter 8 Change
Dealing With Change
Monitoring and Controlling Changes
Change as a Good Thing
Support and Authority
Project Managers as Change Agents
Projects/Change Are One and the Same
Summary
Key Review Questions
Notes
Chapter 9 Risk
What Is Risk?
Risk and Reward
Interviewing
Risk Matrices
Risk Identification
What to Consider
Qualitative and Quantitative Risk Analysis
Lesson Learned
Responding to Risk
Mitigating Risk
Accepting Risk
Monitoring and Controlling Risks
Earned Value Management
Specific Example of Risk Assessment
Clarity and Specificity of Requirements Risks
Key Review Questions
Notes
Chapter 10 Contracting and Procurement
What Is a Contract?
Contract Types
Fixed Price Contracts
Cost Reimbursable Contracts
Organizing for Contracting
Centralized Contracting
Decentralized Contracting
The Procurement Process
Pre-Purchase
Purchase
Post-Purchase
Contract Administration and Close-Out
Key Review Questions
Notes
Chapter 11 Project Close-Out
Internally Facing Reason
Externally Facing Reason
Contract Closure
Closing Out the Team
Key Review Questions
Chapter 12 The Role of the Project Manager
Skill Set
Roles and Responsibilities
Communications
Processes and Procedures
Making Plans
Estimating Time and Costs
Provide Necessary Status and Tracking
Summary
Key Review Questions
Note
Part III Management Skills as a Necessity
Chapter 13 Motivation, Teaming, and the Project Team
History of Motivation
What Motivates You?
Teaming
Forming
Storming
Norming
Performing
Adjourning
Why Are Teams So Important?
The Project Team
Choosing a Project Team
Planning for the Team
Developing a Project Team
Key Review Questions
Notes
Chapter 14 Leadership and Power
Leadership
Leadership Versus Management
Leadership Theories
Power
Power Defined
Power Structures
Key Review Questions
Notes
Chapter 15 Negotiating and Conflict Management
What Is a Negotiation?
The Logical Component
The Emotional Component
Types of Negotiations
Negotiation Styles
People Who Are Different
Specifically Managing Conflict
Key Review Questions
Notes
Part IV Advanced Topics
Chapter 16 Program Management
Program Phases
Setting Customer Expectations
Core Program Team Elements
Program Director
Program Engineer
Program Planner/Scheduler
Site Project Manager
Program Clerk
Program Documentation
The Integrated Plan
Statement of Work
Work Breakdown Structure
Costs
Working the Detailed Schedule
Plan, Obtain, Execute
Integration
Ongoing Operations
Close-Out
Summary
Key Review Questions
Notes
Chapter 17 Project Management: Pharma and Medical Device Manufacturing
Project Needs and Initiation
New Drug Development Process
Who Is Involved in Developing New Drugs?
How Long Does the New Drug Development Process Take?
How Much Money Is Spent On the Development of One New Drug?
Who Regulates the New Drug Development Process?
What Are the Various Types of Drugs Currently Being Developed and Tested?
What Steps Are Involved in Developing a New Drug?
Preclinical Research
Investigational New Drug (IND) Application
Phase I Trials
Phase II Trials
Phase III Trials
New Drug Application (NDA)
Approval
Waterfall
Iterative Development
Project Development
Principles Behind the Agile Manifesto
Notes
Chapter 18 Pandemic Reaction: A Strain On Healthcare
December 12, 2019 to December 31, 2019
January 1, 2020 to January 10, 2020
January 13, 2020 to January 20, 2020
January 21, 2020 to January 31, 2020
February 1, 2020 to February 20, 2020
February 21, 2020 to March 1, 2020
March 2, 2020 to March 15, 2020
March 16, 2020 to March 31, 2020
April 1, 2020 and April 10, 2020
April 11, 2020 to April 30, 2020
May 1, 2020 to May 20, 2020
May 21, 2020 to May 31, 2020
June 1, 2020 to June 30, 2020
August 1, 2020 to August 31, 2020
September 1, 2020 to September 30, 2020
October 1, 2020 to November 30, 2020
December 1, 2020 to December 31, 2020
January 1, 2021 to February 28, 2021
March 1, 2021 to March 31, 2021
April 1, 2021 to July 31, 2021
August 1, 2021 to September 30, 2021
October 1, 2021 to December 31, 2021
January 1, 2022 to February 28, 2022
April 1, 2022 to June 30, 2022
2023
Notes
Chapter 19 Sustainability and Green Efforts in Healthcare
Sustainability
The Greening of Healthcare
The Organization
The Facility
Your Team
Your Project
Yourself
Sustainability and The Sustainability Wheel
The Sustainability Wheel
Have a Good Mission Statement
Develop an Environmental Management Plan
Summary
Key Review Questions
Notes
Chapter 20 Application of Agile in the Healthcare Environment
Understanding the Agile Process
Agile Basics
Lean Project Management
Summary
Notes
Appendix A A New Way to Think About Planning: Set the Stage and Tailoring
Set the Stage
Prerequisites and Assumptions
The Planning Session
Advantages of Co-Facilitation Environment
Disadvantages of Co-Facilitation Environment
Planning for Planning
Implementing the Planning
Tailoring
Summary
Appendix B Reports Report
Informational Reports
The Project Report
Executive Summary
Supplemental Reports
Appendix C The Importance of Communication and Risk Management
Methods of Communicating
Visuals
Auditory
Kinesthetic
Selling a Change and Reducing Project Risk
Summary
Appendix D Answers to Key Review Questions
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Chapter 10
Chapter 11
Chapter 12
Chapter 13
Chapter 14
Chapter 15
Index