Project management for healthcare

✍ Scribed by Shirley, David L

• Publisher: CRC Press
• Year: 2020
• Tongue: English
• Leaves: 281
• Series: ESI international project management series
• Edition: Second edition
• Category: Library

✦ Table of Contents

Cover......Page 1
Half Title......Page 2
Title Page......Page 4
Copyright Page......Page 5
Contents......Page 6
Preface......Page 14
Acknowledgments......Page 24
About the Author......Page 26
Section I: Definition......Page 28
What Is a Project?......Page 30
What Is a Project Life Cycle?......Page 31
The History of Project Management......Page 32
Project Management and the Healthcare Environment......Page 33
Establishing Relationships in Healthcare......Page 35
Strategic Management......Page 36
Crisis Management......Page 38
Key Review Questions......Page 39
Endnotes......Page 40
Financial......Page 42
Safety......Page 44
Artificial Intelligence (AI)......Page 45
Root Cause Analysis......Page 46
Cost–Benefit Analysis......Page 49
Brainstorming......Page 51
Functional Organization......Page 52
Matrixed Organization......Page 53
Project-Focused Organization......Page 54
Other Considerations for Project Choice......Page 56
Regulatory and Industry/Organization Standards......Page 57
Endnote......Page 58
Project Sponsor......Page 60
Project Charter......Page 61
Goals and Objectives......Page 62
Project Players......Page 64
Scope Statement......Page 66
Requirements and Expectations......Page 67
Detailed Project Description......Page 68
Acceptance/Success Criteria......Page 69
The Work Breakdown Structure......Page 70
Dealing with the Creeps......Page 72
Endnotes......Page 73
Section II: The Details......Page 74
Historical Information......Page 76
3- and 6-Point Estimates......Page 77
Trusting the Data......Page 78
Who Will Do the Tasks?......Page 79
Network Diagram......Page 80
Start–End–Float......Page 81
Task Relationships......Page 84
Other Dependency Considerations......Page 85
Calendars and Updating......Page 86
Schedule Control......Page 87
Fast Tracking......Page 88
Key Review Questions......Page 89
Estimating Cost......Page 90
Indirect Costs......Page 92
Capital Costs......Page 93
Definitive Estimate......Page 94
Other Estimating Considerations......Page 95
Parametric Estimating......Page 96
Allocating Budgeted Costs......Page 97
Endnote......Page 98
History of Quality in the United States......Page 100
Project Planning......Page 102
Check Sheets......Page 103
Histograms......Page 104
Control Charts......Page 105
Project Quality Assurance......Page 106
User-Based Approach......Page 107
Quality of Service Approaches......Page 108
Range, Variance, Standard Deviation......Page 109
The Cost of Quality......Page 110
Endnotes......Page 111
7. Communications......Page 112
Methods of Communicating......Page 114
Barriers to Communications......Page 115
Improving Your Communications......Page 117
Variables of Communications......Page 118
Communications Management Plan......Page 119
Improving Communications......Page 120
Social Media and Healthcare......Page 121
Reporting......Page 124
Endnotes......Page 125
Dealing with Change......Page 126
Monitoring and Controlling Changes......Page 129
Change as a Good Things......Page 133
Project Managers as Change Agents......Page 134
Endnotes......Page 135
What Is Risk?......Page 136
Risk and Reward......Page 137
Risk Matrices......Page 138
What to Consider......Page 140
Qualitative and Quantitative Risk Analysis......Page 141
Responding to Risk......Page 142
Mitigating Risk......Page 143
Monitoring Risks......Page 144
Earned Value Management......Page 145
Clarity and Specificity of Requirements Risks......Page 147
Endnotes......Page 148
What Is a Contract?......Page 150
Cost Reimbursable Contracts......Page 152
Decentralized Contracting......Page 153
Pre-Purchase......Page 154
Post-Purchase......Page 155
Endnotes......Page 156
11. Project Close-Out......Page 158
Contract Closure......Page 159
Key Review Questions......Page 160
12. The Role of the Project Manager......Page 162
Processes and Procedures......Page 163
Provide Necessary Status and Tracking......Page 164
Endnote......Page 165
Section III: Management Skills as a Necessity......Page 166
History of Motivation......Page 168
What Motivates You?......Page 170
Forming......Page 171
Adjourning......Page 172
Choosing a Project Team......Page 173
Planning for the Team......Page 174
Developing a Project......Page 175
Endnotes......Page 176
Leadership......Page 178
Leadership versus Management......Page 180
Power......Page 182
Power Defined......Page 183
Power Structures......Page 184
Key Review Questions......Page 185
Endnotes......Page 186
15. Negotiating and Conflict Management......Page 188
The Emotional Component......Page 189
Types of Negotiations......Page 191
People Who Are Different......Page 192
Specifically Managing Conflict......Page 193
Endnotes......Page 195
Section IV: Beyond Project Management......Page 196
16. Program Management......Page 198
Program Engineer......Page 199
The Integrated Plan......Page 200
Statement of Work......Page 201
Work Breakdown Structure......Page 202
Working the Detailed Schedule......Page 203
Plan, Obtain, and Execute......Page 204
Close-Out......Page 205
Summary......Page 206
Endnotes......Page 207
Section V: Intersection of Healthcare and Manufacturing......Page 208
Project Needs and Initiation......Page 210
Waterfall......Page 214
Iterative Development......Page 216
Endnotes......Page 219
Section VI: Greening Healthcare......Page 220
18. Sustainability and Green Efforts in Healthcare......Page 222
Sustainability......Page 223
The Greening of Healthcare......Page 224
The Organization......Page 225
The Facility......Page 227
Your Project......Page 228
The Sustainability Wheel......Page 229
Have a Good Mission Statement......Page 231
Develop an Environmental Management Plan......Page 232
Summary......Page 233
Endnotes......Page 234
Section VII: Healthcare Agility......Page 236
Understanding the Agile Process......Page 238
Agile Basics......Page 240
Summary......Page 241
Endnotes......Page 242
Appendix A: A New Way to Think about Planning – Set the Stage......Page 244
Appendix B: Reports Report......Page 252
Appendix C: The Importance of Communication and Risk Management......Page 256
Appendix D: Answers to Key Review Questions......Page 260
Index......Page 266

✦ Subjects

Health services administration;Project management