Identifying IS support alternatives for
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Bernd Jahnke; Clifford T.Y. Tjiok
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Article
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1998
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John Wiley and Sons
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English
โ 143 KB
IS support is crucial for the redesign of business processes, as the use of technology provides the groundwork to achieve sustained process improvements. An appropriate IS support alternative has to factor out the strategic and operational characteristics of the business process to be reengineered a