Preventative maintenance: A proactive customer service
โ Scribed by William O. Barker; Juliet R. Lane; David P. Holbrook; Narasimha R. Vadrevu; Lorraine T. Padalino
- Publisher
- Institute of Electrical and Electronics Engineers
- Year
- 2005
- Tongue
- English
- Weight
- 282 KB
- Volume
- 9
- Category
- Article
- ISSN
- 1089-7089
No coin nor oath required. For personal study only.
๐ SIMILAR VOLUMES
An efficient algorithm for determining the optimal arrival schedule for customers in a stochastic service system is developed. All customers arrive exactly when scheduled, and service times are modeled as iid Erlang random variables. Costs are incurred at a fixed rate per unit of time each customer
We study a discrete problem of scheduling activities of several types under the constramt that at most a single activity can be scheduled to any one period. Applications of such a model arc the scheduling of maintenance service to machines and multi-item replenishment of stock. In this paper we assu