Information technology and travel agency: A customer service perspective
โ Scribed by Marion M. Bennett
- Publisher
- Elsevier Science
- Year
- 1993
- Tongue
- English
- Weight
- 816 KB
- Volume
- 14
- Category
- Article
- ISSN
- 0261-5177
No coin nor oath required. For personal study only.
๐ SIMILAR VOLUMES
This paper examines the role of information in securing control of health care systems. The discussion focuses on the impact of the proposed 'Performance Framework', which entails a significant increase in the importance attached to formal performance indicators in the management of the UK National
The Lesbian Youth Support Information Service (LYSIS) was established in 1991 as a result of research conducted into the needs and experiences of young lesbians. This research found that young lesbians are vulnerable to mental health problems, including depression, attempted suicide, self-harming be
In an era of ever more constrained resources and vastly increased demand for services, the performance of college and university information technology organizations has been questioned relentlessly by faculty, students, and administrators. This chapter describes three families of measures-quality,